cnc service coordinator


Position: cnc service coordinator
Job Location: greater charlotte
Salary: 60-75k
How to Apply: Send your resume to: wright@cadcamrecruiters.com

CNC   service coordinator
Coordinate the service teams time sheets and on call

Prepare weekly dept statistics.

Arrange travel details for Service personnel.

Quote preparation - Service
Schedule 6 & 12 month preventative maintenance with customers.

Maintain service department databases.

Monitor Service Contract performance

Jointly Develop Dept Performance Measures

Sales order processing and shipping worldwide.

Schedule test equipment calibration.

Customer Enquiries - Service
- Assist with Spares

Monitor Service Sales

Assist in develop spares stocking strategy

Assist with 'Research' into identification of customer spares requirements

Primary Objectives

Ensure all customer support requests are responded to within 24 hrs

Ensure all customer spares requests are responded to within 72 hrs

Close out quote requests within 2 days

 

Experience needed

Previous experience in a similar role

All Windows software

Experience optional

USE CRM Software/Database

CAD/CAM  is NOT on any networks so resumes stays with JUST us and confidential  !

great co and  facility- Bill  Wright